Beauty Health prepaid . card regulatory gaps, consumer complaints increased

Lady Xu spent $ 22,000 fitness card, did not finish the course, personal trainer bujianzongying, fitness club contract course has been completed, length of contract on the grounds that neither coach nor to refund, Lady Xu then complained to the industry and Commerce sub-Bureau in Nanan district. Yesterday, Secretary General of the Consumer Council in Nanan district Liu Changqi said, due to advance consumer regulatory lack requirements, beauty, fitness industry consumer complaints rise over the past few months, they received a similar complaint by the Consumer Council in Nanan district only 4.

coach resigns fitness club does not want to lose money on

Lady Xu told her story. Xu twice before and after, in September 2009 and March 2010 prepaid $ 22,000, Nanping Mall bought 2 years cards by a fitness club, and signed the agreement.

, resigned as the coach leave, she repeatedly asked the fitness clubs to appoint a coach completed unfinished course. She also found by holding of contract and fitness club by holding of different, such as both signed of private coach service contract, Xu Lady by holding of contract does not fill in courses begins and ends time, and in will by by holding agreement Shang, is wrote with on December 31, 2010 within completed courses, especially private coach service agreement, Xu by holding contract in the has many spaces, as private taught courses each section how many Yuan, and class of begins and ends time,.

Ms Tsui said, fitness clubs turned down her request, saying the agreed course has been completed, agreed period has expired, and so on. Fitness Club-related personnel said that filled class willing to fall, but refuses to refund, even if the case we do not fear. Says withdrawal did not enjoy the service fees for industry and Commerce

in Nanan district of industry and Commerce sub-Bureau staff said, according to the People’s Republic of China Law on protection of consumers ‘ . interests, the operator shall not be made to the consumer provisions of the unfair and unreasonable. In addition, the operators of providing goods or services by advance payment, should be provided in accordance with the contract. Not about providing, returned should be in accordance with the requirements of the consumer contract or prepayment.

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